We want your online shopping experience to be simple and enjoyable. If you have any questions regarding shopping policies or procedures, please feel free to contact us elysianpet@elysianpet.com.

Pricing

We always try to offer our customer's wallet friendly prices on our products. We reserves the right to change prices for products displayed on elysianpet.com at any time and particularly to correct pricing mistakes that appear on our website.

Coupon codes

Elysianpet will offer multiple coupon codes that cannot be used in combination. Please take note of this.

Proof of Purchase

Elysianpet will send you an order confirmation via email if you provide an email address.

Accepted Methods of Payment

• Credit Card (JCB Maestro Mastercard Paypal Visa DinersClub Discover Apple Pay American Express)
• Online Store Gift Cards/ Coupons

Credit Card Charges

Your credit card will be charged ($ USD) when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Sales Tax

We will not charge customers sales tax. All tax expenses will be covered by us, regardless of your shipping address or any changes in the tax rate before shipment.